Nexus Health Informatics

Support — NHI PriorAuth SIGNAL

Help with the PriorAuth SIGNAL mobile app.

Getting Started

No account is required to explore the app. On the opening screen, tap “Explore demo (seeded data)” to enter a fully functional demo session with synthetic data.

The Clinician / Staff Sign In option is reserved for provisioned organizational users.

Frequently Asked Questions

Is this real patient data?
No. The app operates in a sandbox environment. All patients, payers, and authorization records are synthetic. No protected health information (PHI) is stored or displayed, and no submissions are sent to real insurers.

What are SIG-#### codes?
Internal sandbox procedure codes used for demonstration. They are not billing codes.

How does the AI appeal drafting work?
The app generates a structured appeal draft from the denial reason and synthetic clinical notes. AI output is decision-support content and always requires review by a qualified professional.

How do I delete my account data?
Contact us using the details below and we will remove your account data.

Contact Us

Email: karunak@nexushealthimformatics.com

We aim to respond within 2 business days.

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